Політика повернення коштів · Last updated: June 2025
Please note: All deposits paid are non-refundable. Please read the terms below before booking.
Cancelling a booking after payment has been made — funds are not refunded.
Subject to availability, a booking can be rescheduled by prior arrangement.
In the event of force majeure (natural disasters, officially declared states of emergency), refund requests are considered on a case-by-case basis.
Supporting documents must be provided, and we must be contacted within 24 hours of the circumstances arising.
For cancellation or refund questions, please contact: